I never received a serial number for Spinner Chief - purchased 9 days ago and cannot use

I purchased Spinner Chief 4 nine days ago. I tried to use the web version but it too confusing and videos don't cover how to use it.

I tried to download to my PC but it will not allow me to complete the process without the serial number.

I have sent numerous emails, they asked what email I used when I purchased it and have not heard back.

There are now 9 nine days of my subscription gone, not being able to use the program.

I wish we could get this sorted out so I can continue to work on my sites. I all fairness, they should restart my subscription the day that they send me the serial number.

Very Poor customer service.

Donna Gimbut

Sorry for the inconvenience, we just come back from the National Day, i will ask the support to check the mail asap.

Hi Donna Gimbut I have the same problem for the past 3 days no license, no proper support.

Can u tell me whether u have received the license yet?

Hello, very sorry for the late answer. You can send your Paypal/payment account to me via private message, i will ask the support to check it asap.